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Frequently Asked Questions


What is involved in the pitching session?

This is your opportunity to talk to your business idea and loan application with Lighthouse client managers.

Are there any other requirements under this program?

You will be required to work with a Lighthouse Client Manager for the duration of the loan. This may require you to meet with your Client Manager periodically and to participate in any agreed training or skill development activities necessary to help you build your business. Meetings with your Client Manager can take place in person or by telephone and/or email.

What are preferred repayments?

Fortnightly repayments are scheduled for loans with the expectation that a loan will be repaid in two years. As an example, minimum repayments of $60 a fortnight pay off a $3,000 loan in two years.

Will I need to give personal security or guarantees to qualify for a microcredit loan?

Lighthouse will evaluate your loan application based on the commercial viability of your business idea and your ability to repay the loan. Lighthouse is not a financial institution and this loan program does not require security like other institutions.

How much can I borrow under the program?

Up to a maximum of $3,000.

What are the terms of the loan?

The terms and conditions of the loan will be negotiated by Lighthouse and the successful applicant and are connected to the purpose of the loan and the applicant's ability to meet agreed repayments.

What if I can't meet my loan repayments?

Lighthouse recognises that although there will be a rigorous screening process in terms of granting microcredit loan applications, there are some clients who may not have the capacity to pay their loan due to hardship or change in circumstance. It is the loan recipient's responsibility to contact Lighthouse to discuss amending the repayment schedule or a brief reprieve from making repayments.

What is the default process?

Lighthouse has made a commitment to Bendigo Bank that all efforts are made to recoup debts and will contact the loan client by phone and through correspondence three times.


Contact Us

If you have any questions or would like more information please contact us via:

[email protected] or on (02) 6163 8300.


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